Recent Why SERVPRO Posts

How To Clean Up After Water Damage

1/23/2020 (Permalink)

Water loss in a commercial property Commercial water loss in Jenks, OK

Outside of your family members and loved ones, your home and possessions are probably among the most important things to you. A disaster such as a flood can be devastating and may even destroy these items. Fortunately, with a quick response and the right help, you can often salvage your damaged materials when you find water in home.

Acting Quickly

If you find that your home is flooding, you should first make sure everyone is safe. If it doesn't put you in harm's way, find the source of the flood, such as a broken pipe, and stop the water. Your next steps should be the following:

  • Contact your insurance company to file a claim
  • Contact a professional water removal company to schedule cleanup
  • Remove any materials from the water, if it's safe to do so

Cleaning Furniture and Carpets

Professional crews have the necessary equipment to thoroughly remove water from your home. Though some areas may be a total loss, technicians can use dry cleaning methods to extract water from the floor and from sofas and other furniture. The team can also dry the affected items and disinfect them to discourage mold growth.

Cleaning Documents

You can certainly replace many belongings in your house if you have water at home. However, damage to pictures, sensitive paperwork, and other documents could be a terrible loss. Thanks to specialized techniques, expert cleanup crews can clean these items. The company may use freeze-drying to dry out paper and other materials. The technicians will treat your items cautiously and with respect.

Cleaning Electronics

Never turn on an electronic device if you have had a flood in your Jenks, OK, home. Let the professionals handle items such as televisions, stereos, computers, and appliances. Water removal specialists know how to safely inspect and clean up these machines properly.
It's never good to find water in home. Luckily, you can rely on the experienced help of professionals to save your possessions from damage or ruin.

3 Things To Know About Protecting Your Business from Fire

12/29/2019 (Permalink)

A fire extinguisher hanging on a wall It’s also important to maintain safety equipment such as fire extinguishers

Protecting your Burning Tree, OK, business by taking appropriate fire preparation steps is something many company owners consider. Doing so can not only help protect your staff, but may also help prevent a fire to start with. Here are a few things to consider.

Be Mindful of Fire Hazards

You can help avoid fire damage to your business property by being mindful of fire hazards. These can include

  • Open flames
  • Frayed machinery wires
  • Older building wires
  • Cigarettes, lighters, and other smoking materials
  • Cooking appliances

There are a number of steps you can take to mitigate damage from these things. These include training staff on maintenance and safety protocols for machinery, making the building a no smoking zone, and regularly inspecting the building and upgrading or repairing any problems found as quickly as possible.

Maintain Safety Equipment

Another step for fire preparation is to ensure that the safety equipment is available and functional. These may include fire extinguishers and sprinkler systems, as well as any equipment needed if your business runs machinery. Make sure all staff who work any equipment your company uses are trained for proper safety and maintenance, and always follow the manufacturer's recommendations.

Make an Emergency Plan

One thing you can do to help protect your business is to make a plan for fire or disaster preparation. These plans often include details like escape routes, the location of fire extinguishers, emergency numbers, contact information for a local restoration service, and plans for alternate ways to run the business in the event the building is compromised. After a plan is made be sure to share it with your staff.
Being aware of the fire hazards at your company is an important part of fire preparation. It’s also important to maintain safety equipment such as fire extinguishers to ensure they can be used during an emergency, and to make an emergency plan.

Understanding Where Basement Flooding Can Come From

12/6/2019 (Permalink)

Leaking pipe. A basement flood is common and can be devastating.

Most homeowners understand that after a basement flood, they should contact a disaster restoration company in Tulsa, OK, to remedy the situation. However, how many owners consider preventative steps to avoid such disasters from happening in the first place. While no prevention is 100% fail-proof, it pays to understand how most water issues occur in the basement.

Pipe break
Sewage backup
Faulty sump pump
Failed seals

Pipe Break
A significant amount of water damage stems from broken or leaking pipes. Unfortunately, many property owners go on holiday without inspecting their pipes, increasing the risks of minor issues becoming major problems. Therefore, before any planned trip, consider calling a professional plumber to inspect your home's pipes.


Sewage Backup
Another common cause of a basement flood is a sewage backup. This type of flooding can stem from excessive exterior flooding or a clog in the main waste line. Again, an inspection will identify many of these problems before they become significant disasters.


Faulty Sump Pump
Unfortunately, sometimes, a flooded basement occurs even when the homeowners take appropriate preventative steps. For example, you might install a working sump pump only to realize that it has stopped during a massive rainstorm. Therefore, you should periodically perform maintenance checks on the device.


Failed Seals
Last, your basement might need to be resealed. Not all waterproofing methods are made equal, meaning that most seals age and fail. Most likely, you will begin to notice hairline cracks in the concrete with some water seepage. If you see this, then contact a restoration company immediately.


A basement flood is common and can be devastating. Be sure to keep an eye out for water seepage and to inspect plumbing regularly. If you find that any of the above issues have happened in your home, or if you want to make sure that they don’t, then contact a professional to assist you in both assessing and inspecting your home.

Don’t Wait for an Insurance Adjuster To Act After a Residential Flood

12/5/2019 (Permalink)

Water damage inside a house - words in green that say Flood damage? Flood damage in Tulsa, OK, is more common than you might think.

No one wants to go through a home flood. Still, flood damage in Tulsa, OK, is more common than you might think. As you probably know, the hours following such an event are critical. If you wait for an adjuster from your flood insurance company before taking action, you may inadvertently allow more damage to occur. Here are three important reasons you should not waste time following a flood.

1. Water Gets Everywhere

Because it is a liquid, water can seep into parts of your home you may not think about. Even worse, sealed portions of your basement, crawl space and walls often prevent air from naturally drying moisture. If you wait for your adjuster to arrive before beginning water remediation or damage repair, the processes may be both more expensive and more invasive.

2. Mold Grows Fast

Part of the reason for having comprehensive flood insurance is to cover the cost of repairing mold damage. Like water, mold can grow in hidden parts of your home. Remediation experts have the knowledge, skill, experience and tools to quickly locate and address mold and mildew. Rather than waiting for an adjuster to inspect your home, working with a reputable service in the days following a flood is often your best bet to restore your home’s comfort, appearance and value.

3. Adjusters Are Busy

If broken pipes or backed-up plumbing caused your flood, your adjuster may respond quickly. On the other hand, if your home was part of widespread flooding, the insurance company’s representative may have a full schedule. In fact, you may wait weeks before your adjuster arrives. Remember, acting quickly is important, and waiting may cause more damage.

As a diligent homeowner, you carry flood insurance. You also likely have a duty to mitigate damage caused by rising waters. Rather than waiting until your insurance adjuster can inspect your home, begin the remediation and restoration process as soon as you can.

Can Air Purifiers Eliminate Mold Spores?

11/28/2019 (Permalink)

Air purifier machine in a house Consider using an air purifier in your home to combat mold damage

Here Is What You Need To Know About Air Purifiers

If you’re looking for simple ways to combat mold damage in your Tulsa, OK, home, you may have considered using an air filtration system at some point. Before you make a purchase, though, it’s important to determine whether using this unit in your home is an effective solution for eliminating mold. Here is what you need to know about air purifiers and their ability to remove mold spores from your living space.

How Air Purifiers Work

To measure the effectiveness of air purifiers, it’s helpful to know exactly how they work. A typical air purifier uses a High Efficiency Particulate Air (HEPA) filter to remove mold from your living space. These filters isolate airborne particles of mold and trap them inside the filter, preventing them from causing damage to your home. To get the most out of your purifier, be sure to place it in an area of your home where mold is often found. This can include the following places:

  • Bathrooms
  • Kitchens
  • Basements
  • Rooms that contain upholstered furniture

Installing your air filtration system in any part of your home that has been impacted by mold damage can ensure that the purifier does its job effectively.

The Effectiveness of Air Purifiers

While your air purifier can help to control a mold problem in the short term, it isn’t an appropriate solution for eliminating mold spores permanently. If you wish to get to the root of your mold problem, it’s best to contact a professional. Trusting experts to remove mold from your home can help assure you that your living space is free of damage.
Air purifiers can be effective units to install in your Tulsa, OK, home. However, you shouldn’t rely on air filtration systems alone to remove mold from your living space. Trust mold remediation services to help your home return to normal so that it can remain free of mold damage.

3 Mold Damage Emergency Tips for Homeowners

5/29/2019 (Permalink)

Green mold growth with the words "ANYWHERE." A moisture problem can make it easy for mold to grow at a rapid rate in your home.

Though there are often steps you can take to prevent black mold from growing in your home in Tulsa, OK it isn’t always possible. It can be helpful to know what to do in an emergency to mitigate mold damage.

1. Turn Off Water

In many instances, mold occurs after a burst pipe or a broken appliance has caused water to flood the area. Since mold generally needs moisture in order to grow, minimizing the amount of water present in your home can be helpful. If water is pouring into your house from an appliance or pipe, turning off the water as soon as possible is often useful.

2. Reduce the Airflow

Though you may be tempted to turn on a fan to dry out the area, this can actually make the mold issue in your house worse. Increased airflow often allows mold spores to spread throughout the rooms, which can ultimately result in widespread black mold damage. Instead of increasing the airflow in your home, focus on reducing it by not using fans and turning off your HVAC system.

3. Keep Areas Dry

A moisture problem can make it easy for mold to grow at a rapid rate in your home. Keeping the rooms dry is often a useful way to reduce the spread of mold. Small amounts of water can often be mopped up or removed with towels. If humidity is an issue, then using a dehumidifier can be helpful. However, if there is a large amount of water in your residence, it can help to employ water and mold damage specialists who can remove water from your home and can assist with mold cleanup.

Regardless of the cause, water damage can make it easy for black mold to quickly grow in your residence. However, knowing how to react in an emergency can help you to prevent the growth and spread of mold in your home.

3 Reasons To Choose a Preferred Vendor

3/26/2019 (Permalink)

Parked SERVPRO vehicle in warehouse. If your business has a restoration need, then your insurance agent may recommend a preferred vendor such as SERVPRO.

3 Reasons To Choose A Preferred Vendor

If your home or business in Tulsa, OK faces restoration needs, whether from fire, water or storm damage, then your insurance agent may recommend a preferred vendor for the job. There are many reasons insurance companies have preferred vendors. They may include the following:

1. Guidelines Help Ensure Quality Work on Every Aspect of the Job

A vendor program is often chosen because preferred vendors follow a set of guidelines. These guidelines are in place to ensure quality work across every aspect of the job and are set at a national level. This can help you rest assured that your home or business will be restored to a high-quality standard, utilizing the best practices, skills and equipment necessary for the job.

2. Following Industry Standards Lets You Know What to Expect

Another reason your insurance agent may recommend a preferred vendor is because they follow industry standards, which allows both of you to know what to expect from the process. This lets you to ask any questions you may have before the work begins and permits your agent to know that the property is being handled correctly.

3. SERVPRO Offers Tracking and Validation Every Step of the Way

A professional restoration company may offer services such as tracking your referral and sharing progress reports on the work being done. They can also offer industry validation for every step of the job. This means that you know that the proper equipment, processes and procedures are being used.

If your business has a restoration need, then your insurance agent may recommend a preferred vendor such as SERVPRO. These vendors follow national guidelines which help ensure quality work in every step of the process. The fact that they follow industry standards means that you can also know what to expect with the repairs. More than that, they may also offer services such as progress reports or referral tracking.

IICRC Certification: What It Is and Why It Matters for Your Restoration

2/20/2019 (Permalink)

The IICRC requires restoration training through a certified firm

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job.

1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor.

2. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

3. Continuous Renewals

Becoming a certified disaster restoration specialist in the Leonard, OK, area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

Partial Losses: Making an Insurance Claim

1/17/2019 (Permalink)

Fire loss in Bixby, OK

If your business sustained a partial fire loss recently, you may be wondering what the insurance claims process will entail. Here are common questions you may have about partial losses at your commercial property.

What Qualifies as a Partial Loss?

Any damage that did not completely destroy your building but still caused destruction is considered a partial loss. Some examples include:

  • Damage that necessitates replacing unharmed items to restore uniformity
  • Smoke damage to carpets, walls and other surfaces
  • Items that did not burn but were still damaged by the fire

It can be hard to get your insurance company to take these kinds of damages seriously. Always insist on receiving the best assistance possible when talking with your agent or claims representative.

What Claims Process Should I Follow?

Here are the steps you need to take to properly file your partial fire loss claim:

1. File your claim early. Making sure to file your claim as quickly as possible after the damage occurs will help you in the long run. You will also have a better idea of what is and isn’t covered early on.

2. Record damages and expenses. Keep all receipts from repairs, snap photos of damage and keep documentation of any other steps in the restoration process. You may need them when you try to prove your financial and property damages.

3. Get professional help. A Bixby, OK, fire restoration service should be able to help you recover from smoke damage and other types of partial losses that may occur. A reliable company will take even small areas of destruction seriously and work out a cleanup plan that works for your business.

A fire loss of any size is a terrible thing to deal with, but a partial loss can present unique challenges that may prove to be frustrating for even the most level-headed business owner. Getting a great restoration team on your side and advocating for yourself with your commercial insurance provider are your best bets to receiving quality cleanup service and getting fairly compensated for your struggles.

4 Ways To Protect Employees During Mold Removal

12/3/2018 (Permalink)

Commercial mold clean up in Leonard,OK

4 Ways To Protect Employees During Mold Removal

Employees in a commercial structure that is undergoing mold removal should still be able to get work done. Learn about four ways to protect building occupants during the removal process. 


1. Turn Off the HVAC System

The cooling and heating system can spread mold spores throughout a structure. It is a good idea to turn this system off as soon as you suspect that mold is developing. The problem may intensify if spores spread to other areas in the structure where conditions are conducive to mold growth. Provide fans or space heaters if necessary. Employees can also work out of a temporary location until containment is complete.

2. Seal Off Affected Areas

Sometimes, remediation professionals will recommend a limited or full containment strategy to prevent cross-contamination during mold removal. Specialists may use a single layer of polyethylene sheeting to seal off 10 to 100 square feet of a structure. If more than 100 square feet are impacted or the problem involves black mold or another toxigenic fungus, cleanup experts can create a negative air chamber out of plastic barriers and double layers of sheeting. A decontamination chamber should also prevent spores from spreading.

3. Relocate Employees to Another Area

Depending on how much of a structure is touched by mold, it may be advisable to relocate employees to a less affected part of the building. Employees often benefit from the opportunity to work out of another location until remediation is underway or complete.

4. Inform Employees About Remediation

Employees are likely to be concerned about the presence of mold in a workplace. Keep building occupants apprised of the remediation schedule and the measures being taken to promote their safety.

If you take these steps, employees should be able to work during mold removal. Remain as productive as possible by working with a commercial mold remediation and restoration company in Leonard, OK.

3 Methods for Ridding Your Building of Smoke

11/23/2018 (Permalink)

A thermal fogger can help with smoke damage in your Glenpool,OK commercial property

Ridding Your Building of Smoke

A fire in your commercial property in Glenpool,OK, can cause significant structural damage. That's not the only thing you need to worry about when it comes to getting your building back to normal, though. Smoke and soot permeate the entire area affected by the fire, so smoke cleaning must be a part of your remediation plan. Fire restoration experts are likely to use one or a combination of the following methods to rid your building of smoke damage.

1. Air Purifier

Getting the smoke odor out of the air is important. A simple air purifier won't do the trick, though. The machines the experts use have two key features. First, a purifier has to have a HEPA filter in order to get rid of the smoke smell. Smoke is made up of very small particulates, so the filter used in the device has to be able to trap them. Second, it must also have an activated carbon filter. While regular filters miss the volatile organic compounds present in smoke, the carbon filter is designed to trap and neutralize them.

2. Ozone Machine

A machine that produces ozone can help in the smoke cleaning process. When pumped into a space, ozone spreads thoroughly and works by oxidizing the odiferous molecules. It then breaks down and converts into oxygen in approximately half an hour.

3. Thermal Fogger

Smoke damage can also be remedied by the use of thermal foggers. A fogger works by simulating the circumstances that caused the smoke problem in the first place. Intense heat is applied to a chemical deodorant, turning it into a fog. The fog then seeps into the same places the smoke exists and attaches to the particles, neutralizing the odor.

When your building catches fire, you need professional smoke cleaning. With their expertise and the proper equipment, these technicians can remove the smell from your building.

How To Prepare Your Building for Spring Thaw

6/22/2018 (Permalink)

As spring temperatures plummet at night, there’s still a risk of a frozen pipe bursting.

As temperatures begin to rise and ice starts to melt, most people are happy to welcome the spring. While warmer weather is a welcome change, the spring thaw in Tulsa, O, can cause flooding in many communities. If you want to avoid calling in a water damage mitigation specialist due to a spring flood, there are some steps you can take to protect your building from water damage during the spring thaw.

1. Remove Snow

If you have a significant amount of standing snow around your building and covering your roof, you should consider removing it before it melts. Removing the snow from around your building’s foundations can prevent the ground from becoming saturated and seeping into your basement. Likewise, a buildup of snow on your roof can cause frozen ridges to form around the edges of your roof which can prevent water from draining off when the snow melts. This can result in roof leaks that cause water damage. Call in a professional to clear your roof of snow to make sure your business isn’t at risk.

2. Check Gutters and Drains

Check the gutters, drains and downspouts around your building. Make sure gutters and drains are clear of debris that may have accumulated over the winter season. Your downspouts should direct draining water flow away from your foundation. This will allow meltwaters to drain away from your building and prevent leaks.

3. Back Up Your Sump Pump

If you lose power during a spring storm, your sump pump won’t be able to deal with the rising water table. Connecting it to an emergency backup generator or replacing it with a battery-powered sump pump could save your building.

4. Insulate Your Pipes

As spring temperatures plummet at night, there’s still a risk of a frozen pipe bursting. Wrapping insulation around any outside pipes or pipes in exterior walls can prevent this from happening. While a water mitigation specialist in Tulsa, OK, can restore your building after a pipe burst, it’s better if you never have to call them at all.
For more information, visit http://www.SERVPROsouthtulsacounty.com/.