Dave Jones is the Owner/President of SERVPRO of South Tulsa County. Dave graduated from Arizona State University with a Bachelor of Science in Political Science. Dave has 15 years of experience in the insurance and restoration industries. Over the course of his career with SERVPRO, Dave has obtained the IICRC Water Damage Restoration Certification, Applied Structural Drying Certification, Anti-Microbial Remediation Technician Certification, and the Commercial Drying Specialist Certification. He also holds a Lead Based Paint Certification.
Pam Donaldson General Manager - Manages the Franchise office team with all accounting and administrative activities. She manages all aspects of franchise accounting and reporting. She ensures that all job files are properly audited and contain all required documentation. At times she will develop and implement annual office administration plans and budgets to automate and improve office productivity. Using her skills, she trains and coaches all office personnel to efficiently perform all assigned tasks. Pam manages and improves customer satisfaction, including the resolution of customer concerns. If you need help on carpet and upholstery cleaning in Tulsa, Oklahoma please call - Available 24 Hours a Day, 7 Days a Week for your emergency.
Will Kimbrough is the V.P. of Operations at SERVPRO of South Tulsa County. As Vice President of Operations Will is responsible for the direction, health, implementation and success of our work. In this new role Will is especially focused on long-term strategy planning, day-to-day operations, national sales and relationship building, and territorial expansion through new franchise acquisition. Will comes to Team Jones with a vast amount of operation and sales experience. Prior to joining Team Jones Will spent over 19 years consulting local businesses in best practices and growth. For the last 12 years Will has worked at SERVPRO corporate as a franchise business consultant. Will consulted on the topics of production, operations, marketing, human resource management, business development, strategic planning and B2B team building. He earned his BBA in Marketing from Delta State University, and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Applied Structural Drying Technician, Fire and Smoke Restoration Technician and Upholstery Fabric Cleaning Technician.
John Rowland Director of Production manages production crews and jobs according to SERVPRO procedures. Assigns and coordinates jobs with crews. Keeps General Manager/Owner updated on all production. Supervises job scheduling, coordinate requirements for the jobs, complete job files, supervises production and monitors jobs from start to finish. John resolves concerns quickly as they arise. He will perform production work as needed. He provides and communicates clear and accurate pretesting, scoping of services, and job estimates. Mr. Rowland monitors and follows-up on all assigned jobs ensuring that customer needs are met. Communicates and establishes rapport with commercial, insurance and residential customers. He is also a water damage repair expert - Available 24 Hours a Day.
Mace Ward is a Business Development Specialist at SERVPRO of South Tulsa. He is a proud graduate of Oklahoma State University, having earned a B.B.A. in Business Administration and Management. Mace is in his 5th year with us, and proves his commitment to his customers every single day. Mace's roots run deep in Oklahoma and loves raising his family here. Every year Mace puts together the Lincoln Ward Memorial Golf Tournament - be sure and ask him about it when you run across him!
Rob Wickersham serves as the Business Development Specialist for SERVPRO of South Tulsa County. Rob has over 25 years of experience in commercial and residential construction and 10 years as a catastrophe insurance adjuster. Rob is a hometown man who understands your needs and concerns. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days a week for your emergency.
Lacey Davis serves as the Emergency Preparedness Specialist for SERVPRO of South Tulsa County. She graduated from Oklahoma State University in 2014 with a B.S. degree in Management and Marketing. Lacey also earned her A.A. degree in Business Administration and Management from TCC right here in Tulsa. If you need a totally complimentary emergency response plan for your Oklahoma business, government agency or school, give Lacey a call at (918) 437-2095!
Greg Allen Facility Manager - If you are in Tulsa, Bixby, Claremore, Sapulpa, or Okmulgee, Greg makes sure all SERVPRO equipment, cleaning products and materials are ready to go. He also manages every square foot of our warehouse to make sure things are kept in perfect order. He oversees our content cleaning department to make sure things are inventoried and documented correctly.
Ronnie Davis is an Estimator / Project Manager for SERVPRO of South Tulsa County. If you are in Sand Springs, Glenpool, Coweta or the Tulsa area and in need of Mold Remediation give Ronnie a call at (918) 437-2095.
Kyle Alexander is an Estimator and Project Manager for SERVPRO of South Tulsa County. Kyle has over 20 years experience in the construction industry and 17 years in Insurance Restoration. Kyle received his BA in Criminal Justice from Chapman University in 2002. Kyle moved from California to Oklahoma in 2008 and has been a vital part of the SERVPRO team during much of this time. Kyle is experienced in residential and commercial reconstruction and remodel projects and will work diligently to complete your job in a timely manner.
Dave K. Jones
Director of Quality Assurance
Sylvia is the master of First Impressions. From the moment you call in or walk in the door, she takes pride in making sure all your needs are met.
Our leadership team for SERVPRO of South Tulsa, SERVPRO of Edmond, SERVPRO of Stillwater Guthrie gather quarterly in our headquarters city of Tulsa.