Recent Posts

Here to Help After The Winter Storm

3/1/2021 (Permalink)

green SERVPRO semi truck At SERVPRO Team Jones, we are no strangers of disaster.

The chain of events that began the week before Valentine’s Day has been a never-before-seen national disaster. The ice and snow that quickly piled up, the subzero temperatures that marched in with it, as well as the 50-60 mph winds across many states paralyzed daily life. All in all, 150 million people in 25 states, in a 2000 mile stretch from southern Texas to northern Maine were affected. Over 5 million people were without power, along with hundreds of thousands without water, sewer and natural gas including many of our own teammates.

At SERVPRO Team Jones, we are no strangers of disaster and over the last 15 years our Large Loss Disaster Recovery Team has traveled coast to coast helping those in need. This time around, it was OUR backyard and OUR neighbors who needed the help. With over 30,000 calls in the last two weeks for disaster cleanup, SERVPRO has hundreds of crews from across the country that are leaving their home states to help. Many of these men and women spent months away from their families and friends recently helping our friends on the Gulf Coast.

While the heavy snow and ice did delay many of these crews from being able to hit the road, as well as most trucking services ceasing operations, reinforcements are still coming in daily to help. As neighbors, we’d like to ask for your patience and understanding as our disaster recovery crews are working 7 days a week to put our community back together one building and one family at a time. Many of these crews are working 14-16 hours a day but their relentless servant hearts won’t let them give up on you.

We’re human- we’re going to make mistakes, we’re going to drop the ball sometimes and in a disaster this widespread we won’t be able to make it to every single loss as quickly as we want to. We will keep trying, we will keep working, we will keep drying, disinfecting, cleaning and restoring. It is what we do – it’s how we’re made – it’s what makes us tick.

If you happen to see one of those bright green SERVPRO trucks from here or from out of town– give them a wave. These real-life heroes are trying their best for you. A little smile or a wave is great encouragement to all those that left their friends and families behind to answer your calls for help. Thank you for understanding, thank you for trusting in us and thank you for believing in us.

Oh No, Toilet Overflow! Here's How To Be Prepared When Sewer Damage Strikes

2/18/2021 (Permalink)

Toilet overflow Commercial buildings aren't immune to flooded toilet issues.

Commercial buildings aren't immune to flooded toilet issues. Sewer damage can occur anywhere, considering a sanitary sewer system connects all sources of wastewater. This includes residential, industrial, and commercial. If something goes awry with the sanitary sewer, you may see an excess amount of water coming out of your toilet — and in a variety of colors. Here's why it's important for you as a business owner to be knowledgeable and prepared when damage to the sewer system is suspected.

Possible Reasons Behind a Toilet Overflow

Sanitary sewer overflows occur when raw sewage is released back into the system. Sometimes, it even backs up into commercial buildings. There are a variety of reasons for SSOs, including:

  • Clogged pipes
  • Tree root invasion of the sewer system
  • Pipe collapse
  • Improper design of sewer
  • Breaks in the line
  • Power outages
  • Defects in the system
  • Defacing of public property

The EPA states that anywhere between 23,000 and 25,000 SSOs occur yearly in the United States. Sewer damage is common, but it's slightly less common to see this manifest into a flooded toilet in your place of business. In this case, you need to know what to do to mitigate the issue before it becomes costly.

How To Be Prepared
If you notice any sort of toilet overflow, it's best to contact your local sewage cleanup experts in Liberty, OK. Each insurance company has a preferred vendor, so it's best to pick a trusted remediation expert such as SERVPRO that has corporate ties and the right resources available. The worst-case scenario is contacting your sewage company, getting a quote from a company that your insurance doesn't cover, and having to pay out of pocket.
Once you've decided on the professionals preferred by your insurance provider, they can come in and do an inspection. There are three categories of contaminated water: clean, gray, and black. Depending on the source of the overflow, you could be dealing with clean water. However, if not taken care of swiftly, this can quickly degrade into the gray or black category.
Whatever the nature of the problem, SERVPRO's experts can identify the cause and remedy the sewer damage situation quickly and safely.

7 Reasons To Replace Polybutylene Pipes

2/10/2021 (Permalink)

The plumber connects parts of the plastic water pipe using fittings, hands close-up. If you have polybutylene pipes in your business, you are going to want to replace them.

7 Reasons To Replace Polybutylene Pipes

If you have polybutylene pipes in your business, you are going to want to replace them. Even if they seem to be in good condition, there are still plenty of reasons to go with newer materials.

1. Damage
If a polybutylene pipe breaks in your wall, you are going to experience a lot of damage. Even small leaks from this type of pipe can cause damage to your flooring, walls, HVAC units, equipment, and furniture.

2. Mold
Everyone knows about the danger of asbestos in old buildings. Roofing, siding, insulation, ceilings, flooring, and structures themselves all contain this toxic material. However, mold is also a danger you have to worry about. If your building has polybutylene pipes that leak, you could wind up with mold growing in your floors, walls, and HVAC units.

3. Exterior Pipe Breaks
If a pipe breaks outside of your business, dirt under your parking lot, sidewalk, and walkways can be washed away. This can lead to cracks and be a hazard for customers and employees.

4. Utility Bills
Even the smallest leaks can cause big problems with your bills. This is especially true as the leaks worsen, and your water bill rises.


5. Water Pressure
These pipes are small and require low water pressure to avoid leaks and bursts. When you replace them, you will be able to utilize the full water pressure that you need.

6. Hot Water
When you get new plumbing installed, you won't have to worry about hot water problems anymore. This is especially great news if there are many employees in your business or you need a lot of hot water.

7. Peace of Mind
Having these pipes can leave you worrying about the safety of your building. Replacing these outdated pipes will give you peace of mind and let you know your building is safe.
There are many reasons you should consider replacing these pipes in your business in Jenks, OK. In particular, it can save you from having extensive water damage that requires a remediation company to fix.

What Personal Protective Equipment Is Necessary To Remove Mold?

1/27/2021 (Permalink)

Technicians with protective gear while doing mold cleanup in a building Mold cleanup services in Broken Arrow, OK

Personal Protective Equipment You Will See While Removing Mold

Discovering mold growth in your commercial building in Broken Arrow, OK can cause a bit of panic. Mold is a hardy little organism that's excellent at covertly taking over large spaces. Mold remediation must begin immediately to stop further progression. It's also essential for workers to wear special gear to protect themselves.
Here's the personal protective equipment you'll typically see:

1. Hair Covering
The team will wear disposable hair coverings in the affected area. These coverings keep mold spores and other debris from getting trapped in their hair. Hair coverings will be removed and discarded every time workers leave the area to prevent cross-contamination into other parts of the building. A fresh hair covering will be used upon the worker's return to the affected area.

2. Goggles
Workers typically wear fully-enclosed goggles. These eye coverings help ensure that no spores, debris or chemicals can get in their eyes during the mold cleanup process.

3. Face Mask
A specific type of respirator is worn covering the nose and mouth to avoid inhaling contaminates. These respirators can be disposable or reusable.

4. Gloves
Disposable gloves are worn to protect the mold remediation specialists' hands from contaminates and cleaning chemicals. The gloves are removed and disposed of every time the worker exits the contaminated area, and then a new pair is put on when they return.

5. Coveralls
Coveralls cover and shut out all spores from getting on the workers' clothes. These coveralls can be purchased in disposable or reusable varieties. Like the other PPE, they must be removed before leaving the area and put on again before returning to work.

6. Shoe Coverings
Coveralls sometimes include built-in shoe coverings. Disposable coverings are also available. Removing and discarding them when leaving the affected area will prevent tracking contaminates into other areas. Upon return, they're replaced with new ones.
During mold cleanup, PPE must be worn to protect the workers and prevent cross-contamination into unaffected areas. By hiring professionals, your building will be returned to its preloss condition as soon as possible.

3 Ways to Respond a Canceled Flight

1/14/2021 (Permalink)

Flight information on an airport showing cancelled flights because of a thunderstorm, vector A canceled flight can be a disappointing experience

Here Are Some Ways You Can Handle The Cancellation

What happens when you receive a canceled flight notification because of a storm in Burning Tree, OK? Depending on your situation, you may have a few options. No matter what, there will probably be some waiting involved, so it can be a good idea to make the best of your time. Here are some ways you can handle the cancellation:


1. Wait for the Next Available Flight
If your trip is long enough to justify the wait time for the next available flight, then maybe waiting around the airport is the right option. Find out how many flights are going between your current location and your destination. If there are many routes available, there is a higher chance another flight will be available soon. Keep an eye on the local weather report and listen to storm tips to stay informed.


2. Go Home and Reschedule
This option has the longest wait. Although it might be less fun, you could always cancel your trip and reschedule for another time. If the storm that caused the canceled flight is in your area, being home could be a good idea. There, you can keep an eye on your house and be available in case you need the help of a storm damage remediation professional if the weather gets severe.


3. Go Somewhere Else
How adventurous are you feeling? Depending on the flexibility of the airline, a third option you have is to book a flight somewhere else entirely. If you have very specific plans for your trip such as seeing Grandma or Disneyland, this probably will not be the best idea; however, if you are flying solo for a trip with less commitment, going somewhere random and unexpected could be the adventure of a lifetime.
When you are ready to go on a trip, a canceled flight can be a disappointing experience, and it can lead to confusion about what to do next. Depending on your situation, you have some different options to choose from. Follow local weather advice and do what works best for you.

3 Important Steps After Finding a Kitchen Sink Leak

12/29/2020 (Permalink)

Drainage system under sink leaking A kitchen sink leak can be a threat to your home

A water leak underneath the kitchen sink may be hard to notice, but it can threaten your Woodland Hills, OK, home. If left alone, the water can damage your kitchen cabinets, shut down electronics, and create flooding.

Follow These Three Critical Steps In Case Of A Leak

1. Stop the Water Flow
Your first major action should be to shut off the water before the damage increases. Inspect the kitchen and make sure there are no-slip, fall, and electrical hazards. Head over to the sink and check the area under it to find the two stop valves. Turn the valves clockwise to cut off the water and stop the leak. If this tactic does not work or if you cannot safely get to the sink, you need to find and use the house's water main shutoff valve.


2. Consult the Insurance Company
Once you have controlled the leaking in your kitchen, contact your insurance company. Most homeowners' insurance plans cover damage caused by water in home plumbing events. However, there are certain conditions that change the eligibility, such as the incident being caused by neglect and the presence of flooding. Consult your current policy and talk to your agent to make sure you are properly covered.


3. Call Repair Specialists
Now that you have made your claim, it is time for kitchen repair. Call in a professional plumber to fix the faulty pipe and ensure the leak is no longer a problem. After the root problem is resolved, you should contact water damage remediation specialists next. They have the necessary tools, techniques, and experience to restore the kitchen and its components in a safe and efficient manner.
Though you may be able to easily conceal a water incident below the kitchen sink, it is still crucial to fix it before it leads to flooding. Enact these three steps to resolve the problem effectively.

5 Advantages and Disadvantages of Security Fences

12/29/2020 (Permalink)

Private property in the forest angle shot A security fence is a great way to mark property lines

5 Advantages and Disadvantages of Security Fences

Many people try to protect their vacant businesses from intruders by installing a security fence until a qualified restoration company can help with restorations. While there are several advantages to this method, there are also several disadvantages.


1. Property Markers
A security fence is a great way to mark property lines. Since vandals tend to target abandoned buildings, reminding them that someone owns the property is a great way to discourage unwelcome visits.


2. Natural Surveillance
If a fence is built for maximum security, the only way in or out of your business will be the gate. This means that you can strategically place a guard or camera around the gate and immediately know when someone is trying to access your building. Additionally, a see-through fence can slow down potential intruders and warn you if someone is trying to enter your property.


3. Access Control
This is directly linked to the principles of property marking and natural surveillance. By controlling where people can access the property, you establish that it is your territory and forcing people to fall under your surveillance.

4. Visibility Issues
Solid walls can be impenetrable and hard to climb. However, they are impossible to see through. This can create issues in the surveillance of your Bixby, OK building. This is because you cannot see vandals hiding on the other side of the fence and open yourself up to looting and graffiti issues.


5. Safety Hazards
Tall continuous fencing can cause a safety problem when you reopen by forcing your customers to be exposed to criminals and traffic for longer periods of time. Adding more gates can help with this, but it will limit your ability to control access to your property.
Adding a security fence can go a long way in boosting the security of your vacant buildings. If placed right, they can offer several key advantages. However, you must know the disadvantages of having one as well.

What Should I Expect During Professional Mold Remediation?

12/14/2020 (Permalink)

worker with protective gear on knees Commercial mold cleanup in Glenpool, OK

What To Expect Throughout The Cleanup Process

When you experience a water disaster at your commercial building in Glenpool, OK, mold can rear its ugly head well after you think the problem is solved. It could be quite a while before anyone even realizes that mold growth has occurred. It can quickly develop into a worse situation than the water damage itself, especially in the case of black mold. Whether a seemingly small or large issue, mold removal is crucial. Hiring mold remediation experts is highly recommended. You may be wondering what to expect throughout the cleanup process.

1. Preparation
The remediation crew will place plastic sheeting on the floor from the building entrance to the affected area. Then, they’ll run hoses along this path.

2. Personal Protective Equipment
Anyone working in this area must wear the necessary PPE to protect themselves and protect the rest of the building from cross-contamination. Hair covers, goggles, respirators, coveralls, gloves and shoe covers are essential while in the area. They must be removed and safely contained when leaving the site.

3. Spraying
An EPA-approved biocide is a critical part of the mold removal process. The remediation experts will spray it in the area and leave it overnight. The next day, they’ll spray the entire site with an encapsulant (i.e., a paint that encloses remaining mold spores).

4. Air Cleaning
The mold-removal professionals will clean the air with high-efficiency particulate air scrubbers to filter out mold spores. Then, they’ll use an air exchange which replaces the contaminated air with clean air.

5. Surface Cleaning
The professionals will then use a HEPA vacuum to clean the floor and other surfaces where mold spores may be lingering. Anything that’s unsalvageable will be carefully removed and disposed of. The workers will thoroughly clean, disinfect and dry additional items.
Mold is sneaky, so it pays to be proactive after an influx of water. Get an inspection to make sure the affected area is dry and mold-free. If you do discover an infestation, the quicker the mold removal process begins, the easier it’ll be to return your building to code.

How To Handle Frozen Pipes in Your Building

12/14/2020 (Permalink)

Icicles hanging from a frozen water jets, tube, yellow pipe. aged wall background. winter time concept Frozen pipe

Steps To Take If You Suffer From Frozen Pipes

As a property owner in Tulsa, OK, you know that winter can be hard on commercial buildings. You might even expect some water damage, but do you know what steps to take if you suffer from frozen pipes?

1. Shut Off the Water
The first step to dealing with any water problem is to stop the flow. Locate the valve that disconnects the broken pipes from the rest of your plumbing system and close it. If you cannot locate it, turn off the main valve and cut your water off completely.

2. Call Your Insurance Agent
Contact your insurance company to make sure you are covered. It is important to notify your agent as soon as possible so that they can assess the situation and let you know what steps you should take when filing a claim. 

3. Document and Start Cleanup
Take high-resolution photos and notes of all of the water damage your property suffered as a result of the incident. This will help you with insurance claims and any restoration. Once you have evidence of the damages, you can start water cleanup. Remove any excess water by mopping or using a wet/dry vacuum. If there is a large amount of water, consider hiring someone to pump it out. Remove all objects and let the area dry.

4. Bring in Experts
Hire a plumber to inspect your pipes for any other damage due to freezing. It is easy to see a burst pipe, but frozen pipes also weaken and warp leading to problems later. You should also call a commercial restoration expert. They will assess your situation and help you create a plan to tackle any property repairs that need to be done.
Frozen pipes and water damage are always on your mind during colder months but being ready to handle them can help ease your thoughts when it comes to keeping your business operating all winter.

Is Fire Damage To a Vacation Home Covered?

12/14/2020 (Permalink)

Home damaged by fire Fire damaged home

Owners of vacation homes are often unsure about the status of insurance coverage for a seasonally occupied property. It is important to maintain vacation home coverage, document damage and make claims in a timely manner to ensure that a home fire at a vacation property qualifies for a level of coverage comparable to that available under the homeowners insurance policy for a primary residence in Leonard, OK.

You Need Vacation Home Insurance Coverage

A vacation home requires additional insurance coverage above and beyond the policy for a primary residence. Insurers consider vacation homes higher risk for several reasons:

  • Intermittent occupancy
  • Likelihood of delayed response
  • Disaster risk in some destinations

The premiums for insuring a vacation home may be relatively high, but the ability to make a claim for a vacant home fire is worth it. Based on how long it takes for a blaze to be reported and extinguished, the cost of repairing damage can be considerable.

Making a Claim for a Vacation Home
In order to make a home fire claim, a vacation homeowner must submit documentation of damage. If you are not staying at a property when a fire breaks out, it may be possible to have damage cleanup and restoration professionals document damage. It may be necessary to go to a vacation home to meet with an adjuster.

Perils That Are Not Covered
A vacation home without a dedicated insurance policy does not qualify for coverage under the owner’s primary policy. An intentional fire or arson is also excluded from every policy.
In order to make an insurance claim after a home fire at a vacation house, it is necessary that the owner maintain vacation home coverage. As soon as the fact that a fire has taken place is apparent, property owners should take measures to document and mitigate damage in preparation to make a claim.